Energy giant executive admits in court company was ‘absolutely wrong’ not to compensate ex-customers it took money fromFollow our Australia news live blog for latest updatesGet our breaking news email, free app or daily news podcastEnergy giant AGL promised to stop wrongly taking money from the welfare payments of ex-customers via Centrepay years before it inexplicably allowed the unlawful practice to continue, diverting hundreds of thousands of dollars from the pockets of vulnerable Australians over more than four years, a court has heard.The federal court heard on Monday that, even when the conduct was discovered in 2020, AGL failed to offer an apology and instead sent a letter to welfare recipients appearing to blame them for the failures.Sign up for Guardian Australia’s breaking news email Continue reading…
Source link : https://www.theguardian.com/business/2024/dec/11/agl-centrelink-centrepay-welfare-payments-compensation-court-case-ntwnfb
Author : Christopher Knaus and Lorena Allam
Publish date : 2024-12-11 02:31:00
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AGL kept taking money from welfare recipients via Centrepay years after promising to stop, court hears
