* . *
close
The Guardian

Tokyo cracks down on ‘kasuhara’ amid rise in customers abusing staff

The Guardian by wa-news on The Guardian 8 views

[ad_1]

A wave of abusive consumers has prompted authorities to introduce the country’s first ordinance to protect service industry employeesJapan is celebrated for its exceptional levels of customer service. But the behaviour of a growing number of customers and clients leaves a lot to be desired.The rise of the abusive consumer has prompted authorities in Tokyo to introduce the country’s first ordinance – a locally approved regulation – to protect service industry staff from kasuhara – the Japanese abbreviated form of “customer harassment”. Continue reading…

[ad_2]

Source link : https://www.theguardian.com/world/2024/oct/08/japan-tokyo-kasuhara-customer-harassment-crackdown

Author : Justin McCurry in Tokyo

Publish date : 2024-10-08 07:07:23

Copyright for syndicated content belongs to the linked Source.

Tags : The Guardian

you might also like

.. . . . . . . . . . . . . . . . . . . . . . . . . %%%. . . * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ - - - - - - - - - - - - - - - - - - - - . . . . .