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The Guardian

AGL breached rules 16,000 times in wrongly taking welfare money from hundreds of people, court rules



Landmark federal court judgment could trigger proceedings against three other energy retailersGet our morning and afternoon news emails, free app or daily news podcastAGL breached Australian energy rules more than 16,000 times through its use of the government-run Centrepay system to wrongly take welfare money from almost 500 people years after they ceased being customers, a court has ruled.The landmark federal court judgment could trigger proceedings against three other energy retailers, which were referred to the regulator following a Guardian investigation into failures of the Centrepay system.Sign up for Guardian Australia’s breaking news email Continue reading…



Source link : https://www.theguardian.com/australia-news/article/2024/aug/24/agl-breached-rules-16000-times-in-wrongly-taking-welfare-money-from-hundreds-of-people-court-rules

Author : Christopher Knaus and Lorena Allam

Publish date : 2024-08-24 01:18:35

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Tags : The Guardian

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